Return and Refund policy

Return & Refund Policy

Send you query at theautoventures Whatsapp 03324677131 or theautoventures Facebook Page www.facebook.com/theautoventures or Email us on info@theautoventures.com. Mentioned your issue for the return. You will receive a form for return. Fill in the Return Form. The available return options (pickup/drop-off) will be displayed in this form. Pack your The auto Ventures parcel securely, with the product in the original and undamaged manufacturer’s packaging as delivered to you and secure the Return Label on top of the return package. Drop your parcel to nearest Blue-Ex Courier Hub.

Conditions for Returns

1. The product must be unused, unworn, unwashed and without any flaws. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

2. The product must include the original tags, user manual, warranty cards, freebies and accessories.

3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of The Auto Ventures packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box / Product.

Returns Policy

* If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us on same day. Your product may be eligible for refund or replacement depending on the product category and condition.

* Please note that some products are not eligible for a return if the product is ”No longer needed” or ”Change of Mind”.

The Auto Ventures items: 7 Days; Return and refund.

Not eligible for return if the item is “No longer needed” or ”Change of Mind”.

Conditions for Returns

1. The product must be unused, unworn, unwashed and without any flaws. Only top covers can be opened once to check the product.

2. The product must include the original tags, user manual, warranty cards, freebies and accessories

3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of AutoX packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box

4. NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.

Issuance of Refunds

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. The expected processing time mentioned below is after we have received your product (2-3 working days) and it has undergone a quality control.

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